Telehealth: Virtual Therapy Sessions at Watershed

In the light of the nationwide state of emergency and recent concerns about social distancing, Watershed Counseling Associates is now offering virtual therapy sessions via telehealth services.

Several of you have expressed concerns about virtual sessions. In order to best serve your needs, we are going to give you options.

1.     You can come in to the office. We ask that you please be aware of the risks involved and that you sign a consent acknowledging the risks. We do ask that if you choose to come in the office that you wait in your car until your appointment time to lessen the amount of people in the waiting room. If you feel sick at all, stay home. You can still opt for a teletherapy session instead or reschedule for when you are feeling well.

2.     You can use the virtual teletherapy option once you have signed consent for telehealth. You will not have to download anything. Please see the attached PDF for further instructions.

3.     If you and your therapist have discussed another alternative, that will be honored as well.

Our office manager will be working from home next week. She will still be able to answer calls and emails, but she will not be in the office. Please be aware of this as we move forward.

How does a telehealth visit work?

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Intake Forms for Telehealth Services

All patients, both established and new patients, will have to fill out the intake form below in order to receive telehealth services.

To fill out Telehealth Intake forms electronically click here.

If you wish, you can fill out the intake form by hand by downloading the file below and email it to office@watershedcounselingms.com.

New Patients Only: In addition to the Intake Form above, fill out a New Patient Intake Form by clicking here and a credit card authorization form by clicking here.

Will insurance cover telehealth?

  • For patients with Aetna, Cigna, Fox Everett, BCBS of MS, yes. Aetna will cover telehealth for the next 90 days. Blue Cross Blue Shield will also cover telemedicine, including teletherapy.
  • On March 14, 2020, Governor Tate Reeves issued Bulletin 2020-1 in which “the Commissioner of Insurance hereby directs insurers to adopt procedures that will encourage their policyholders to use telemedicine in an effort to reduce the virus’ spread.”  You can read the full bulletin here: https://www.mid.ms.gov/legal/bulletins/20201bul.pdf

For more information and FAQ see our blog post here.